Refund Policy

General Donations:
All donations/payments given to River House Global are non-refundable, unless there has been an error in the transaction.

For donations made using the riverhouseglobal.kindful.com website or by cash/check, if you have made an error in making your donation, you may receive a refund, minus transaction fees, up until 15 days after donation. This is at the discretion of River House Global.

If you have any questions, please contact us.

Donations Towards Trip Participants:
If the participant is no longer able to attend the mission trip due to a medical or personal emergency, you may receive a full refund, minus transaction fees.

Parties may also do one of two things, they may transfer the donation to another available location within ministry or funds may be held for a future mission trip of the participant, valid for up to two years. If neither of these options are desired, monies may be refunded back to original donor.Refunds are returned using the original method of payment, excluding cash donations (a check will be written). If you made your donation by credit card, your refund will be credited to that same card.